Browse Legal Rules for Wallet Actions
Our Legal notice sets the conditions for opening, using and closing an account, including the account details needed before access is enabled. Eligibility depends on local law, and access is available only where local law permits. We apply the same policy approach when you connect DANA,
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OVO, GoPay or QRIS: the wallet name must match the route selected in your account, and payment records may be checked when a transaction needs clarification. Bank transfer and virtual account requests follow the account instructions shown at the time of use. Our terms also explain
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how policy changes are announced, how account access may be paused for a security check, and how you can ask us to correct a record. Keep your login details private and contact our account route if a payment or identity detail does not match your records.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.